IT Support Lead

IT Support Lead

Sovann is expertise on technical support specialists for many years. Sovann will be responsible for IT Support Lead with WideCash. To ensure team members stay on track, assign team members to follow up with user as needed. Reroute tasks as needed to resolve issues such as high wait times.

Verify bugs submitted by their team before forwarding the bug to development addressing and resolves conflict within a team environment. Understands motivation and inspiring groups of people. 

To be addressing and resolving conflict within a team environment. Writes clearly and effectively for a variety of situations, including, performance evaluations, disciplinary write ups, bug submissions, and answers to user inquires. 




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